Discover the Top Rated Call Center in Dubai, UAE Near me. Read About Center establishment, Founder, Reviews and Address
| Serial Number | Call Center Name | Address | Founding Year | Rating |
|---|---|---|---|---|
| 1 | ONCALL | Tower A, Prime Business Tower – Jumeirah Village Circle – Office 403 – Dubai – UAE | 2020 | 4.8 |
| 2 | IBT | Al Shafar Tower 1 – 1901 – 1908 – Barsha Heights – Dubai – UAE | 2009 | 4.4 |
| 3 | Contactopia | SME-01, Block-C Sharjah Research Technology and Innovation Park – Sharjah – UAE | 2004 | 5.0 |
| 4 | Reach 3C | Zalfa Building – M03 – Road – Al Garhoud – Dubai – UAE | 1999 | 5.0 |
| 5 | Topaz FZE | Palace Towers – 2203, Level 22 – Dubai Silicon Oasis – Dubai – UAE | 2005 | 4.3 |
| 6 | Cupola Teleservices | Dubai Internet City, Dubai, UAE | 1999 | 4.0 |
| 7 | Transguard Group | Transguard Building, Airport Road, Dubai, UAE | 2001 | 4.0 |
| 8 | Virtuzone Call Center | Downtown Dubai, Dubai, UAE | 2015 | 4.6 |
| 9 | Etisalat Call Center | Etisalat Building, Sheikh Zayed Road, Dubai, UAE | 1976 | 4.8 |
| 10 | Accenture Call Center | Dubai Media City, Dubai, UAE | 1989 | 4.9 |
1. ONCALL
Remain in touch with your company wherever and whenever you choose.” With On Call’s inbound and outbound communication and customer support services, you can continue to run your business and assist clients even when you’re not around. Our committed team of multilingual agents ensures that every need of our customers is properly satisfied. We ensure that all communication channels are monitored and recorded, and we provide our clients with remote monitoring capabilities.
Service: Accounting Services,Administration Services,Air Conditioning Maintenance,Auditing Services,Back Office Support,Bpo Solutions, Building Maintenance, Building Management, Business Process Outsourcing, Call Center Outsourcing, Cleaning Services, Complaints Management, Computer Repair
Company Founding Year: 2020
Contact Details:-
Address: Tower A, Prime Business Tower – Jumeirah Village Circle – Office 403 – Dubai – United Arab Emirates
Phone: +97143782000
Google Review: 4.8
2. IBT
IBT is a well-established company situated in Dubai, United Arab Emirates that provides end-to-end business process outsourcing services. IBT is one of the UAE’s fastest-growing enterprises, employing more than a thousand highly skilled workers. By exceeding our customers’ expectations, we hope to establish enduring partnerships founded on mutual trust. IBT helps more than a thousand enterprise clients beat the competition by providing end-to-end outsourcing and digital transformation services from conception to implementation. IBT, which was founded in the digital age, develops specialized solutions along the entire digital value chain in an agile and cooperative manner. Your company becomes more profitable and productive thanks to our extensive experience in outsourcing and technology. If you have to operate your.
Service: IT consulting,Installation,Accounting Services,Accounts & Finance Outsourcing,Answering Services,Application Development, Architecture Services, Asset Management, Back Office Support, Back-Office Outsourcing, Bookkeeping Services, Bpo Services, Bpo Solutions, Business Continuity Plans, Business Process Outsourcing Service
Company Founding Year: 2009
Contact Details:-
Address: Al Shafar Tower 1 – 1901 – 1908 – Barsha Heights – Dubai – United Arab Emirates
Phone: +97142468888
Google Review: 4.4
3. Contactopia
We specialize in renting out our call center’s infrastructure, personnel, technology, and operational know-how to other businesses.” By doing this, we handle all call center-based corporate communication channels between your company, your business partners, and your consumers in a professional and economical manner. Employ us to run your Dubai call center!
Service: After Hours Answering Service,Customer Relationship Management,Customer Satisfaction Indexing,Customer Satisfaction Surveys,Customer Support,Database Management,Database Verification,Inbound Customer Support,Inbound Service,Lead Generation,Lead Generation / Telemarketing,Market Research,Reception Service (Virtual Office),Revenue Generating Inbound Service,Technical Helpdesk,Telemarketing,Third Party Audit,Virtual Conferencing
Company Founding Year: 2004
Contact Details:-
Address: SME-01, Block-C Sharjah Research Technology and Innovation Park – Sharjah – United Arab Emirates
Phone: +9716517888
Google Review: 5.0
4. Reach 3C
Call centers and communication management are the areas of expertise for Reach 3C. We provide our clients a range of customer support services, such as: Client Relations Complaints Regarding Order Management Supervisory Goods and Services Cross-promotion Programs for Retaining Customers Technical Assistance We use the following channels to provide the aforementioned services: Services for Inbound Call Centers Solutions for Outbound Call Centers Chat and Email Support.
Service: Bpo Service,Business Management,Business Process Outsourcing Services,Call Center Outsourcing,Call Center Outsourcing, Call Center Solutions, Consultancy Services, Contact Center Outsourcing, Contact Management, Customer Experience Management, Customer Retention, Customer Support, Data Analytics
Company Founding Year: 1999
Contact Details:-
Address: Zalfa Building – M03 – Road – Al Garhoud – Dubai – United Arab Emirates
Phone: +97142323343
Google Review: 5.0
5. Topaz FZE
TOPAZ is a Communication, Infrastructure & Networking solution provider specialized in Avaya Omni-Channel Contact Center, Unified Communication, CRM Integration, Call Accounting Solution, Avaya Video Call Center, Call Recording Assurance, Restaurant POS Software, Networking and Security, Disaster Recovery, Infrastructure & Data Center, ELV System and Outsourced Service.
Service: Installation, Cloud Platforms, Contact Center as a Service (CCaaS),Unified Communication as a Service (UCaaS),Security cameras, Technical support, Structured Cabling, Data Center & Disaster Recovery, IPTV \ SMATV, PA-BGM Systems, Automatic Call Distribution, Agent Desktop, AI and BOT assistance, Appointment reminder system
Company Founding Year: 2005
Contact Details:-
Address: Palace Towers – 2203, Level 22 – Dubai Silicon Oasis – Dubai – United Arab Emirates
Phone: +97143821424
Google Review: 4.3
6. Cupola Teleservices
Cupola Teleservices is an expert in offering call handling services that are outsourced, including both incoming and outgoing calls. Businesses looking to increase sales, customer engagement, and technical support might benefit from their services. CTS guarantees effective management of client interactions across many platforms, including phone, email, and chat, with the help of a bilingual team and cutting-edge technology. They serve customers in a variety of sectors, such as healthcare, banking, communications, and retail.
Service: Inbound Call Center Services, Outbound Call Center Services, Back-Office Services, Multichannel Support, Customer Relationship Management (CRM), Technical Support
Company Founding Year: 1999
Contact Details:-
Address: Dubai Internet City, Dubai, UAE
Phone: +97143913000
Google Review: 4.0
7. Transguard Group
Founded in 2001, Transguard Group is one of the most well-known and varied providers of business support and outsourcing in the United Arab Emirates. The business, which is a division of the Emirates Group, has developed into one of the most important in the area. Transguard specializes in offering a variety of industries, such as banking, retail, hotel, and aviation, integrated security, cash management, and facilities management services. Transguard is renowned for its dedication to quality, innovation, and customer satisfaction and employs over 61,000 people.
Service: Security Services, Facilities Management, Cash Services, Outsourcing Solutions, Aviation Services, Logistics and Supply Chain Solutions
Company Founding Year: 2001
Contact Details:-
Address: Transguard Building, Airport Road, Dubai, UAE
Phone: +97147030500
Google Review: 4.0
8. Virtuzone Call Center
Leading call center and business support provider in Dubai, Virtuzone Call Center specializes in assisting businesses in streamlining client interactions and enhancing lead generating initiatives. Virtuzone’s call center, which is a part of their extensive suite of business solutions, is committed to provide top-notch customer support and customized solutions that are made to meet the unique demands of its customers. Focusing on effectiveness, dependability, and professionalism, Virtuzone Call Center has made a name for itself as a reliable partner for companies trying to improve their customer service tactics.
Service: Lead Generation, Customer Service, Telemarketing, Order Processing, Customer Retention
Company Founding Year: 2015
Contact Details:-
Address: Downtown Dubai, Dubai, UAE
Phone: +97144578200
Google Review: 4.6
9. Etisalat Call Center
One of the biggest telecom providers in the Middle East and the United Arab Emirates is Etisalat. Their call center, which offers assistance for a variety of services, is an essential part of their customer service activities. The Etisalat Call Center is renowned for its effectiveness, accessibility, and multilingual support, making sure that clients get help quickly. The call center may handle a range of questions and technical problems, whether it is interacting with company or individual clients.
Service: Customer Support, Technical Assistance, Service Activation, Billing and Payment Support, Sales and Upgrades, Business Solutions Support, Complaint Resolution, Multilingual Support, 24/7 Availability
Company Founding Year: 1976
Contact Details:-
Address: Etisalat Building, Sheikh Zayed Road, Dubai, UAE
Google Review: 4.8
10. Accenture Call Center
Accenture is a well-known multinational provider of professional services with specialization in cloud, security, and digital solutions. Part of the company’s larger customer service and outsourcing operations is the Accenture Call Center located in Dubai. Accenture’s call centers are well-known for providing excellent customer service, which aids companies in successfully and efficiently managing their relationships with customers. Accenture Contact Center offers specialized solutions that improve customer satisfaction and provide business outcomes, with an emphasis on innovation and the newest technologies.
Service: Customer Service, Technical Support, Telemarketing, Help Desk Services, Back-Office Support, Social Media Management, Multilingual Support, Customer Relationship Management (CRM)
Company Founding Year: 1989
Contact Details:-
Address: Dubai Media City, Dubai, UAE
Phone: +97143907000
Google Review: 4.9